Patients share their Experiences
REAL TIME STORIES
At American Hospital, we pride ourselves for being one of the most prestigious healthcare facilities within the United Arab Emirates and MENA region, being a patient centric organization we believe that our patient centred care approach is key to improving our patients experience and patient satisfaction.
Dear AHD team,Allow me,on behalf of my wife, to express our greatest appreciation to Dr. Daisy Koh (Obstetrician and Gynecologist) who has been an extraordinary and responsible expert in taking care of my pregant wife.Here is an unforgettable and exceptional experience which just happened between 30th APR to 1st MAY:My wife got a chance to fly back home during this special situation in Dubai in the evening of 30th APR (Thursday). Its a ticket we couldn't loose at all since she is more that 29 weeks pregnant by that day.Thus we need a certificate so that she could be able to check in. We called AHD in the evening, a very kind-hearted nurse named Onadol ( Not sure if the spelling is correct, and I'm sorry that I fogot to ask her full name) picked up the call. She was very patient to explain to us that Dr.Daisy finished her duty and was off during weekend. We were so desperated and upset to hear that. We emphasized that this is a very very special case, hoping that we can get the certificate by Friday.However, this littel angel called Dr.Daisy in the evening, told us that Dr.Daisy is off on Friday, but she still will come to prepare the pregancy certificate for us.We were totaly suprised, moved and cried. It is just like a Santa Claus in the summer time news for us. Then Friday ard 1 pm, we got a call from Dr. Daisy,saying that the certificate for my wife to travel is ready, and explained in details about where I can picked it up. Again we were amazed by her kindness and profesionalism.Our first visited to Dr.Daisy Koh was in Jan. And we were actually strongly recommended by our friends. We definitely would love to recommend her to all of families and friends. Many thanks for your great team.Best Regrds