Administrative jobs at American Hospital Dubai Administrative jobs at American Hospital Dubai

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Patient Relation Representative, Outpatient Clinics – Western Educated / Far Eastern educated and trained

The American Hospital Dubai is seeking to recruit young energetic, customer care centered and organized Patient Relations Representative for our OPD Clinics. The responsibilities comprises of all the front office functions including patient relations, appointment scheduling, telephone duties, patient registration, insurance verification, filing, cashiering, computer work and serves as an interpreter for the unit.

Key Competencies Desired:

  1. Attention to detail
  2. Customer-focused
  3. Problem Solving
  4. Effective Communication
  5. Initiative
  6. Reliability
  7. Professionalism
  8. Team Oriented

Duties include but not limited to:

  1. Work at the front reception desk, answer phones, greet and communicate with patients and providers
  2. Scheduling, canceling, and rescheduling patient appointments
  3. Checking in patients and properly documenting registration
  4. Insurance verification and verification of patient demographics
  5. Explain and hand out patient’s rights & responsibilities to the patient.
  6. Ensure having updated patients details and signed consent every 6 month’s upon patients attendance to the hospital as per HPP
  7. Inform walk in patients regarding waiting time to ensure better customer care
  8. Getting authorization, collecting co-pays and cash from patients
  9. Entering charges, payments in the computer
  10. Liaise with Insurance & Finance Department
  11. Follow up on all cash outstanding, note all remarks & resolve late charges. All issues related to outstanding delays, changes in charges or charge waver has to be pre approved by the Clinic/Unit manager.  

Duties include but not limited to:

  1. Diploma/Degree with recognized Institution/University
  2. 2-3 years of experience essential in customer service role preferably in healthcare setup or related
  3. Hands on experience in handling insurance verification/cash
  4. Excellent English communication skills are must
  5. Proven computer skills essential
  6. Previous Health care experience highly beneficial/ Medical Terminology /or exposure to medical environment a definite advantage
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Store Assistant – Materials Management Department

Receiving, storing & distribution of all items, conducting staff accommodation inventory and relocation/transfer housing furniture.

Requirements:

  1. Graduate from a recognized university
  2. 5 years’ experience in the distribution of medical supplies
  3. Excellent computer skills
  4. Good communication skills
  5. Private hospital experience preferred
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Housekeeper, Housekeeping – Facilities Management Department

Ensures that the assigned area of responsibility is cleaned according to Hospital policies and procedures. Ensures that the assigned tasks are completed within the duty period and possesses the skills required to operate equipment and is flexible in order to respond to a change of area/task whenever required. Should be aware of the need to use chemicals in a safe manner and to utilize resources economically. Plays an active role in waste management code of practice. Updates Supervisor in advance of any discrepancies, materials requirement, safety clothing and consumables needed to complete the assigned tasks. Ensures equipment is used, stored cleaned and maintained in a safe manner. Completes pending tasks from previous shifts and reports all incomplete assignments in time. Maintains work area’s trolleys and equipment clean and tidy at all times. Ensures safekeeping of housekeeping keys. Ensures that lost and found property is immediately handed over to the security.

Requirements:

  1. Completed elementary education
  2. 2-3 years experience as housekeeper
  3. Strong Physical ability and stamina to perform tasks well
  4. Hospital experience a definite plus
  5. Basic Medical Housekeeping Certificate (JCAHO preferred)
  6. Strong Physical ability and stamina to perform tasks well
  7. Ability to communicate easily with different nationalities and adequacy of written and spoken English
Email your Resume

 

Email your resume to jobs@ahdubai.com and please mention the position and specialty you are applying for in the subject.
Doctors |  Nurses  |  Administrative  |  Allied Health Professionals



WORK WITH US

You can also apply for a job vacancy on our Careers page on Linkedin

Please choose from the category below
Doctors
Nurses
Administrative
Allied Health Professionals