Delivering Better Health in the Middle East



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Plastic & Cosmetic Surgery

A comprehensive Plastic, Reconstructive and cosmetic medical services are now available at the American Hospital Dubai

Bariatric /Weight Loss Surgery

American Hospital Dubai now offers attractive Bariatric / Weight Loss Surgery Packages

The Dermatology Clinic

Complete cancer treatment procedures through Micrographic Surgery & high quality skin rejuvenation & tightening


Human Resources Director

The Director of Human Resources is responsible for planning, developing, organizing, directing and controlling the day to day operations of the Human Resources Department so that it contributes to meeting the mission and goals of American Hospital Dubai.


Qualification Requirements:

  1. Bachelor’s Degree in Human Resources Management or equivalent from a recognized educational institute
  2. Master’s Degree preferred


Experience Desired:

  1. Minimum of 10 years management experience in a similar role
  2. Previous experience in a Hospital setting preferred
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Assistant Director Information Technology and Project Management Office

Position Summary:

The Assistant Director of Information Technology (IT) and Project Management Office (PMO)’s primary responsibility is to oversee the streamlined operation of IT Service Deliver and the IT Project Management Office and to align IT Projects and Services with the business objectives of the organization. The Assistant Director of IT and PMO will provide direction and support for IT projects and solutions that enhance mission-critical business operations.


Educational Requirements:

  1. Degree in Computer Science or Information Systems or similar area of study or Clinical Degree with Masters in Information Technology/Informatics
  2. MBA or Masters in Information technology/informatics field preferred


Professional Experience/Knowledge:

  1. 5 years experience managing and/or directing IT Department or IT PMO
  2. Minimum of 3 years Healthcare experience
  3. Ideally, 6- 8 years of increasing program/project management experience
  4. Proven experience in IT infrastructure strategic planning and development, project management, and policy development
  5. Experience with systems design and development from business requirements analysis through to day-to-day management
  6. Knowledge of business theory, business processes, management, budgeting, and business office operations
  7. Demonstrated ability to apply IT in solving business problems
  8. In-depth knowledge of applicable laws and regulations as they relate to IT
  9. Strong understanding of human resource management principles, practices, and procedures
  10. Successful track record managing complex, cross-functional teams across all levels of the organization from individual contributors to Sr. Management
  11. Demonstrable leadership, consultative and relationship building abilities
  12. Strong analytical and quantitative skills (e.g., cost estimation, cost-benefit analysis, risk mitigation, and budget tracking); experience with scenario analysis statistical modelling highly desirable
  13. Knowledge of medical terminology
  14. Strong leadership skills
  15. Excellent written, oral, and
  16. interpersonal communication skills
  17. Extensive experience working in a team-oriented, collaborative environment
  18. Strong sense of leadership and client advocacy


Specialized Skills desired:

  1. Strong leadership skills
  2. Excellent written, oral, and interpersonal communication skills
  3. Ability to conduct and direct research into IT issues and products
  4. Ability to present ideas in business-friendly and user-friendly language
  5. Highly self-motivated, self-directed, and attentive to detail
  6. Ability to effectively prioritize and execute tasks in a high-pressure environment
  7. Extensive experience working in a team-oriented, collaborative environment
  8. Strong sense of leadership and client advocacy
  9. This individual’s principal goals are to: Lead the AHD IT
  10. Project Management Office
  11. Develop, manage and to attain all IT service level agreements for the user community within the organization
  12. Provide support to the Chief Information Officer in IT Department operations and assist with strategic planning
  13. Develop and implement IT policies and procedures


Individual principal goals are to:

  1. Lead the AHD IT Project Management Office
  2. Develop, manage and to attain all IT service level agreements for the user community within the organization
  3. Provide support to the Chief Information Officer in IT Department operations and assist with strategic planning
  4. Participate in design and deploy long-term strategic plans for acquiring and enabling efficient and cost-effective information processing and communication technologies
  5. Manage IT department operational and strategic planning, including business requirements, project planning, and organizing and negotiating the allocation of resources
  6. Responsible for identifying, analyzing, and summarizing project risks and associated dependencies, driving escalations and business cases through the PMO support structures and other key stakeholders
  7. Responsible for reporting on PMO and IT SLA status and specific project delivery performance metrics including weekly project status reports and dashboard
  8. Develop and review budgets for IT projects and ensure they comply with stated goals, guidelines, and objectives
  9. Review performance of IT systems to determine operating costs, productivity levels, and upgrade requirements
  10. Develop bid requirements for all hardware and software upgrades, reviews submitted bids for compliance with stated requirements, and makes the appropriate award
  11. Develop business case justifications and cost/benefit analyses for IT spending and initiatives.
  12. Direct research on potential technology solutions and implementations in support of new initiatives, opportunities, and procurement efforts
  13. Oversee provision of end-user services, including help desk and technical support services.
  14. Oversee negotiation and administration of vendor, outsourcer, and consultant contracts and service agreements
  15. Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions
  16. Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities
  17. Mentor Project Managers and Business Analyst to develop business, technical and project management skills. This will be accomplished through one-on-one mentoring, training and development opportunities
  18. Continue to improve and mature the Project Management Lifecycle (PMLC)
  19. Responsibilities include Strategy, Planning and Operations Management
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Business Intelligence/Data Analyst

The role is to identify business intelligence, reporting, and data analysis needs of American hospital Dubai and its subsidiaries in the Clinical/Financial/Operation and Business areas and strategically design and implement BI software and systems, including integration with databases and data warehouses. This includes selecting, blueprinting, gathering requirements, designing, and rolling out BI solutions/reports to end users.

The role works closely with AHD Hospital Management/clinicians and IT teams to turn data into critical information and knowledge that can be used to make sound business/clinical decisions. It is essential that BI Analysts should have an understanding of the functioning of a tertiary care hospital business at a level of detail that enables them to identify and address critical clinical/business issues. Should provide data that is accurate, congruent and reliable, and ensure the information is easily available to users for direct consumption or integration with other systems. Educate and train end users to use the data as an analytical tool, displaying the information in new forms and content for the purpose of analysis and option exploration. BI Analysts work with stakeholders to determine business requirements, priorities, define key performance indicators (KPI), and develop BI and data warehouse (DW) strategy. This includes working with business and departments to design, and document dashboards, alerts, and reports. Conduct analyses of functional business processes and functional business requirements and participate in the development of business cases in the support of process changes and/or IT projects. BI Analysts understand how data is turned into information and knowledge and how that knowledge supports and enables key business processes. They must have an in-depth understanding of the business environment and an interest in going beyond the obvious, delving into the source, the definition, philosophy, and foundational roots of a data element in order to create information. They must work well within a team environment. This individual is also responsible for building, deploying, and maintaining data support tools, metadata inventories, and definitions for database file/table creation. The Business Intelligence Specialist is also responsible for ensuring high levels of BI availability through support functions and in-depth testing.

Expand the company’s use of data as a strategic enabler of corporate goals and objectives. The strategically design, develop, and implement data models for enterprise-level applications and systems. These models shall be architected at the following layers: conceptual, logical, business area, and application. This individual will act as the primary advocate of data modeling methodologies and data processing best practices.Must have a high level of technical expertise combined with clear insights into business practice and exposure to industry best practices.

  1. BE (In IT or computer science related field), Graduate/Post graduate with IT/Computer Science
  2. Minimum of five (5) years experience in the analytics/reporting field. Exposure to healthcare environment with reporting/Business Intelligence/Analytics of a hospital will be an added advantage. Good working experience in one of the leading business intelligence solution is must.
  3. Experience in SQL Server Integrations Services (SSIS) / Reporting Services (SSRS) / Analysis Services (SSAS), Crystal reports is must
  4. T-SQL. Stored Procedures, Views
  5. Data warehouse – Exposure and working knowledge of
    1. Architect / Design and Implementation of data warehouse solutions (Bus Architecture, dimensional modelling) using latest database and business intelligence tools available
    2. Architecture / Development of ETL process
  6. Building Reporting solutions using cutting edge technologies
  7. Exposure to one or more scripting languages is must (Java Script, VB Script, PHP, Python)
  8. Experience in Microsoft Share Point Portal 2007/2010/ 2013
  9. Programming – Visual Basic.NET, ASP.NET, .Net Windows Services, .Net Web services, Java is added advantage
  10. Analytical/Problem solving Skills: Data analysts work with large amounts of data: facts, figures and number crunching. Anticipates, identifies and defines problems. Seeks root causes. Develops and implements practical and timely solutions.
  11. Communication Skills: Must communicate well with Team members, Management and various stake holders.
  12. Attention to Detail: The conclusions drawn from this data analysis will drive critical departmental initiatives. Accuracy and attention to detail are paramount.
  13. Math Skills: Understanding of basic statistical methods.
  14. Overall Knowledge/Skills/Abilities: Must have strong analytical skills and an understanding of system databases, data elements, and application software solutions to maximize data gathering and data analysis. Must be comfortable working with physicians, healthcare providers and other stakeholders in the organization. Have the ability to interpret their intent and application. Demonstrates the ability to handle a variety of responsibilities under pressure.
  15. Teamwork: Collaborates with other members of formal and informal groups in the pursuit of common missions, vision, values and mutual goals. Places team needs and priorities above personal needs. Involves others in making decisions that affect them. Draws on the strengths of colleagues and gives credit to others’ contributions and achievements.
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Senior Inventory Coordinator, Pharmacy Department
To maintain Inventory for the Pharmacy Department. To check all the medications and other Pharmacy items kept in the store room. Monitors price lists and bonus schemes received by suppliers and keeps records up to date. Prioritizes daily duties to ensure urgent orders and/or stock-related issues are entered/resolved in a timely fashion. Shows initiative in preparing for inventory.

  1. Diploma / Degree in Pharmacy
  2. Knowledge of JCIA or accreditation standards
  3. At least two (2) years of working experience in the field of maintaining stock levels, issuing of LPO’s, doing inventory, etc.
  4. Previous experience with pharmaceutical products/ companies is advantageous
  5. Excellent English verbal and written communication skills
  6. Good computer skills desired
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Assistant Insurance Coordinator – MBBS qualified
Assists the Insurance Coordinator on all Insurance issues and coordinate with staff and Insurance Companies with direct billing arrangement with AHD. Monitoring and follow up on prior authorization for outpatient services wherever required and all Inpatient services. Analysis of claims prior to their submission to insurance companies by Finance. Reconciliation of claims paid and outstanding with insurance companies and coordination with Finance.

  1. Graduate in MBBS
  2. Three (3) years of experience in the similar field
  3. Excellent English verbal and written communication skills
  4. Computer literacy essential
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Ensures that the assigned area of responsibility is cleaned according to Hospital policies and procedures. Ensures that the assigned tasks are completed within the duty period and possesses the skills required to operate equipment and is flexible in order to respond to a change of area/task whenever required. Should be aware of the need to use chemicals in a safe manner and to utilize resources economically. Plays an active role in waste management code of practice. Updates Supervisor in advance of any discrepancies, materials requirement, safety clothing and consumables needed to complete the assigned tasks. Ensures equipment is used, stored cleaned and maintained in a safe manner. Completes pending tasks from previous shifts and reports all incomplete assignments in time. Maintains work area’s trolleys and equipment clean and tidy at all times. Ensures safekeeping of housekeeping keys. Ensures that lost and found property is immediately handed over to the security.

  1. Completed elementary education
  2. 2-3 years experience as housekeeper
  3. Strong Physical ability and stamina to perform tasks well
  4. Hospital experience a definite plus
  5. Basic Medical Housekeeping Certificate (JCAHO preferred)
  6. Strong Physical ability and stamina to perform tasks well
  7. Ability to communicate easily with different nationalities and adequacy of written and spoken English
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Clinical Informatics Specialist, Information Technology Department

 Ability to educate and train Physicians, Nurses and Ancillary staff on system workflow, design and actual changes proposed. Demonstrates independent decision making as appropriate when evaluating change requests for system improvements and determines feasibility and advisability of system changes. Responsible for effective process design, development and implementation of Electronic medical records related to documentation or CPOE, medication administration for both inpatient and outpatient. Experience with maintaining and updating custom order sets in regards to medications using the vendor provided evidence. Required to attend trainings provided by Meditech/Vendors. Must be able to collect and analyze requirement from users for module, build/configure the application as per user requirement and provide solutions. Thoroughly Test application before rollout, follow Change control process for any modifications in system and follow up with vendor for early resolutions on reported issue. Musk keep training materials up to date

Educational Requirements

  • Must have Bachelors Degree in Medicine
  • Additional Health Informatics Degree will be a plus

Professional Experience/ Knowledge

  • Minimum 2 years’ experience in Hospital setting post certification
  • Must have knowledge of hospital, clinical and ancillary services operating procedures and how departments interrelate
  • Experience with using/working with an electronic medical chart or other clinical applications is a plus
  • Experience with maintaining and updating custom order sets
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You can also apply for a job vacancy on our Careers page on Linkedin

Please choose from the category below
Allied Health Professionals