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Allied Health Professionals
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The Heart & Vascular Center at the American Hospital Dubai is a regional center of excellence for cardiology.
To assist in improving the quality of patient care and the productivity of health care delivery through the formulating, implementation and management of an event feedback process, which ensures timely and effective receipt/recording, evaluation and coordination of all events reported from patients, staff, visitors and other entities.
Principal Duties & Responsibilities:
This position involves transcribing of the radiological reports accurately and ensures appropriate distribution of these reports. Maintain daily statistical report of patients who have examinations done in the Medical Imaging Department. Involves reception responsibilities ensuring efficient daily operation of the department patient registration, appointments, and other related reception duties as assigned, with a high degree of attention paid to quality assurance, work –flow, and the handling of telephonic communications within and outside the department. Schedule patients for radiological examinations. Secretarial duties of the Chief Radiologist and Technical Director as required in the absence of Department Admin Secretary.
The American Hospital Dubai is seeking to recruit young energetic, customer care centered and organized Patient Relations Representative for our OPD Clinics. The responsibilities comprises of all the front office functions including patient relations, appointment scheduling, telephone duties, patient registration, insurance verification, filing, cashiering, computer work and serves as an interpreter for the unit.
Key Competencies Desired:
Duties include but not limited to:
Plans daily projects scheduling of staff according to requirements. Adjust housekeepers’ area assigned to staff availability and special cleaning needs. Also facilitates smooth operation of wards and departments by responding promptly to request for assistance. Ensures that correct chemical dilution rates used and infection control procedures. Must be able to complete the tasks and special projects within target and be able to demonstrate flexibility and adapt to changes in departmental and hospital policies and procedures as required. Participate in counting of soiled linen in patient care areas in coordination with the housekeepers and nursing staff.
In conjunction with the Manger, coordinates, supervises and evaluates the activities of the Housekeeping Department of the Hospital to meet the FMD mission, goals and objectives as detailed in the DPPs and standards of the institution. He/She undertakes special assignments as delegated by the Manager, Housekeeping.
Assumes 24-hour responsibility for the management and operations of the Housekeeping Department in the absence of Manager Housekeeping.
Timely and accurate delivery of medication from Pharmacy to Nursing Units and return of discontinued medication from Nursing Units to Pharmacy. Unpacking and arranging of medication received in Pharmacy from agents.
Receiving, storing & distribution of all items, conducting staff accommodation inventory and relocation/transfer housing furniture.
Overall supervision of Procurement – Materials Management (Purchase and all inventory areas including Quasis Stores)
Ensures that the assigned area of responsibility is cleaned according to Hospital policies and procedures. Ensures that the assigned tasks are completed within the duty period and possesses the skills required to operate equipment and is flexible in order to respond to a change of area/task whenever required. Should be aware of the need to use chemicals in a safe manner and to utilize resources economically. Plays an active role in waste management code of practice. Updates Supervisor in advance of any discrepancies, materials requirement, safety clothing and consumables needed to complete the assigned tasks. Ensures equipment is used, stored cleaned and maintained in a safe manner. Completes pending tasks from previous shifts and reports all incomplete assignments in time. Maintains work area’s trolleys and equipment clean and tidy at all times. Ensures safekeeping of housekeeping keys. Ensures that lost and found property is immediately handed over to the security.
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