Delivering Better Health in the Middle East
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The Heart & Vascular Center at the American Hospital Dubai is a regional center of excellence for cardiology.
American Hospital Dubai was the first private hospital in the Middle East to be awarded Joint Commission International Accreditation (JCIA) in May 2000.
Joint Commission International Accreditation (JCIA) is a division of the American-based Joint Commission on Accreditation of Healthcare Organization (JCAHO). JCAHO is the largest accredit or of healthcare organizations in the USA. Approximately 20,000 organizations are surveyed annually by the JCAHO.
Accreditation visually demonstrates an organization’s commitment to
The JCAHO has been surveying hospitals internationally for many years against the US standards. In 1998 a subsidiary body, the Joint Commission International (JCIA), was created to develop standards applicable to the international community. The development of the International standards was actively overseen by an international task force whose members were from each continent. The draft standards were reviewed by key stakeholders in over 15 countries. Focus groups were held in 7 countries and in addition evaluation test surveys were conducted in Latin American, Western Europe and the Middle East, before the standards were finalized.The first edition of the JCIA standards was published in late 1999. These standards are organized around the important functions common to all healthcare organizations. The standards are grouped by those functions related to providing patient care and those related to providing a safe, effective and well-managed organization. The functions apply to the entire organization. The survey process gathers standards compliance information throughout the organization, and the accreditation decision is based on the overall level of compliance found throughout the organization.The American Hospital Dubai, which opened in 1996, was the first private hospital to provide care in the city of Dubai. The establishment of the hospital came as a response to feasibility studies which demonstrated the need for a western standard and, in particular American standard, healthcare facility in the region that would provide world class service similar to healthcare institutions in the United States of America.
The American Hospital Dubai was therefore planned, designed, built and equipped to meet American standards, and the original development of operating guidelines was planned so as to comply with western standards of healthcare..
The American Hospital Dubai’s mission is to provide high quality, cost effective, US standards of healthcare which meet the needs of the people of Dubai and the surrounding Gulf States.
Commitment to continuous improvement began with the initial concept and vision of the hospital owner. The accreditation of the hospital by the Joint Commission – an important element of the original vision – ensures that continuous improvement is integral to the operation of the facility.
The initial focus in 1996 was to
In addition, the hospital received three commendations for exemplary performance
The Hospital”s Performance Improvement process continues to drive improvement efforts hospital-wide. The eleven task force teams continue to meet quarterly to identify further opportunities for improving processes and to co-ordinate and drive these initiatives. An internal mock survey was conducted in June 2001 using the Joint Commission survey check list to identify additional improvement opportunities. Mock surveys are conducted annually up until the last two reaccreditations, which took place in 2003 and 2006.
In addition to JCI Accreditation the Laboratory Service of the American Hospital Dubai has been awarded the College of American Pathologist Accreditation (CAP). It is the first laboratory in the Middle East to be awarded CAP. In June of 2001 inspectors, pathologists and other Laboratory personnel examined the records and quality control of the laboratory for the preceding two years, as well as the education and qualification of staff, the adequacy of the facilities, the equipment, laboratory safety, and management to evaluate the service provision to patients
The management and the staff are of the American Hospital Dubai is fully committed to providing quality standards based healthcare and believes that both initiatives, Joint Commission International Accreditation and College of American Pathologist Accreditation, fully support and enhance the organization”s vision and mission.
The American Hospital Dubai Medical Laboratory has been accredited by the College of American Pathologists (CAP) in the summer of 2001. In addition to the hospital being the first hospital to receive JCIA accreditation, the hospital is able to announce that it is the first private laboratory in the Middle East to receive this accreditation by the College of American Pathologists (CAP).
The College of American Pathologists is a medical society serving about 16,000 physician members and the laboratory community throughout the world. The goal of the CAP Laboratory Accreditation Program is to improve the quality of clinical laboratory services through professional peer review, education, and compliance with established performance standards.