Delivering Better Health in the Middle East



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Plastic & Cosmetic Surgery

A comprehensive Plastic, Reconstructive and cosmetic medical services are now available at the American Hospital Dubai

Bariatric /Weight Loss Surgery

American Hospital Dubai now offers attractive Bariatric / Weight Loss Surgery Packages

The Dermatology Clinic

Complete cancer treatment procedures through Micrographic Surgery & high quality skin rejuvenation & tightening


Business Intelligence/Data Analyst

The role is to identify business intelligence, reporting, and data analysis needs of American hospital Dubai and its subsidiaries in the Clinical/Financial/Operation and Business areas and strategically design and implement BI software and systems, including integration with databases and data warehouses. This includes selecting, blueprinting, gathering requirements, designing, and rolling out BI solutions/reports to end users.

The role works closely with AHD Hospital Management/clinicians and IT teams to turn data into critical information and knowledge that can be used to make sound business/clinical decisions. It is essential that BI Analysts should have an understanding of the functioning of a tertiary care hospital business at a level of detail that enables them to identify and address critical clinical/business issues. Should provide data that is accurate, congruent and reliable, and ensure the information is easily available to users for direct consumption or integration with other systems. Educate and train end users to use the data as an analytical tool, displaying the information in new forms and content for the purpose of analysis and option exploration. BI Analysts work with stakeholders to determine business requirements, priorities, define key performance indicators (KPI), and develop BI and data warehouse (DW) strategy. This includes working with business and departments to design, and document dashboards, alerts, and reports. Conduct analyses of functional business processes and functional business requirements and participate in the development of business cases in the support of process changes and/or IT projects. BI Analysts understand how data is turned into information and knowledge and how that knowledge supports and enables key business processes. They must have an in-depth understanding of the business environment and an interest in going beyond the obvious, delving into the source, the definition, philosophy, and foundational roots of a data element in order to create information. They must work well within a team environment. This individual is also responsible for building, deploying, and maintaining data support tools, metadata inventories, and definitions for database file/table creation. The Business Intelligence Specialist is also responsible for ensuring high levels of BI availability through support functions and in-depth testing.

Expand the company’s use of data as a strategic enabler of corporate goals and objectives. The strategically design, develop, and implement data models for enterprise-level applications and systems. These models shall be architected at the following layers: conceptual, logical, business area, and application. This individual will act as the primary advocate of data modeling methodologies and data processing best practices.Must have a high level of technical expertise combined with clear insights into business practice and exposure to industry best practices.

  1. BE (In IT or computer science related field), Graduate/Post graduate with IT/Computer Science
  2. Minimum of five (5) years experience in the analytics/reporting field. Exposure to healthcare environment with reporting/Business Intelligence/Analytics of a hospital will be an added advantage. Good working experience in one of the leading business intelligence solution is must.
  3. Experience in SQL Server Integrations Services (SSIS) / Reporting Services (SSRS) / Analysis Services (SSAS), Crystal reports is must
  4. T-SQL. Stored Procedures, Views
  5. Data warehouse – Exposure and working knowledge of
    1. Architect / Design and Implementation of data warehouse solutions (Bus Architecture, dimensional modelling) using latest database and business intelligence tools available
    2. Architecture / Development of ETL process
  6. Building Reporting solutions using cutting edge technologies
  7. Exposure to one or more scripting languages is must (Java Script, VB Script, PHP, Python)
  8. Experience in Microsoft Share Point Portal 2007/2010/ 2013
  9. Programming – Visual Basic.NET, ASP.NET, .Net Windows Services, .Net Web services, Java is added advantage
  10. Analytical/Problem solving Skills: Data analysts work with large amounts of data: facts, figures and number crunching. Anticipates, identifies and defines problems. Seeks root causes. Develops and implements practical and timely solutions.
  11. Communication Skills: Must communicate well with Team members, Management and various stake holders.
  12. Attention to Detail: The conclusions drawn from this data analysis will drive critical departmental initiatives. Accuracy and attention to detail are paramount.
  13. Math Skills: Understanding of basic statistical methods.
  14. Overall Knowledge/Skills/Abilities: Must have strong analytical skills and an understanding of system databases, data elements, and application software solutions to maximize data gathering and data analysis. Must be comfortable working with physicians, healthcare providers and other stakeholders in the organization. Have the ability to interpret their intent and application. Demonstrates the ability to handle a variety of responsibilities under pressure.
  15. Teamwork: Collaborates with other members of formal and informal groups in the pursuit of common missions, vision, values and mutual goals. Places team needs and priorities above personal needs. Involves others in making decisions that affect them. Draws on the strengths of colleagues and gives credit to others’ contributions and achievements.
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Information Security Officer
The Information Security Officer’s role is to provide vision and leadership for developing and supporting security initiatives. The Information Security Officer directs the planning and implementation of enterprise IT system, business operation, and facility defenses against security breaches and vulnerability issues. This individual is also responsible for auditing existing systems, while directing the administration of security policies, activities, and standards.

  1. University degree in the field of computer science, computer security or business administration.
  2. Master’s or PhD. degree in one of these fields or Information Security preferred.
  3. Minimum of one (1) year experience in a healthcare environment
  4. Minimum of three (3) years security experience
  5. Proven experience in planning, organizing, and developing IT security and facility security system technologies.
  6. Experience in planning and executing security policies and standards development.
  7. Excellent knowledge of technology environments, including information security, building security, and defense solutions.
  8. Considerable knowledge of business theory, business processes, management, budgeting, and business office operations.
  9. Substantial exposure to data processing, hardware platforms, enterprise software applications, and outsourced systems in a healthcare setting.
  10. Good understanding of computer systems characteristics, features, and integration capabilities.
  11. Experience with systems design and development from business requirements analysis through to day-to-day management.
  12. Excellent understanding of project management principles.
  13. Superior understanding of the organization’s goals and objectives.
  14. Demonstrated ability to apply IT in solving security problems.
  15. In-depth knowledge of applicable laws and regulations as they relate to security.
  16. Proven leadership ability.
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Information Technology System Support Specialist
The Information Technology System Support Specialist is responsible for end user support. Trouble shooting both Hardware and Software, preparation and installation of Client PCs and Printers and related Hardware equipment for end-users, Periodical data back-ups, assisting systems administrator on network related issues, assisting DBA on database related activities attending all levels of user calls from Help Desk.

  1. University Degree/ Diploma in the field of computer science or computer hardware & networking
  2. Professional qualification in PC trouble shooting
  3. Certification in MCP (Microsoft Certified Professional)
  4. Minimum of One (1) year experience in a healthcare environment
  5. Minimum of three (3) years experience of recent hardware, software & networking support
  6. Good knowledge of Networking
  7. Excellent understanding of Database concepts
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Assistant Insurance Coordinator – MBBS qualified
Assists the Insurance Coordinator on all Insurance issues and coordinate with staff and Insurance Companies with direct billing arrangement with AHD. Monitoring and follow up on prior authorization for outpatient services wherever required and all Inpatient services. Analysis of claims prior to their submission to insurance companies by Finance. Reconciliation of claims paid and outstanding with insurance companies and coordination with Finance.

  1. Graduate in MBBS
  2. Three (3) years of experience in the similar field
  3. Excellent English verbal and written communication skills
  4. Computer literacy essential
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Ensures that the assigned area of responsibility is cleaned according to Hospital policies and procedures. Ensures that the assigned tasks are completed within the duty period and possesses the skills required to operate equipment and is flexible in order to respond to a change of area/task whenever required. Should be aware of the need to use chemicals in a safe manner and to utilize resources economically. Plays an active role in waste management code of practice. Updates Supervisor in advance of any discrepancies, materials requirement, safety clothing and consumables needed to complete the assigned tasks. Ensures equipment is used, stored cleaned and maintained in a safe manner. Completes pending tasks from previous shifts and reports all incomplete assignments in time. Maintains work area’s trolleys and equipment clean and tidy at all times. Ensures safekeeping of housekeeping keys. Ensures that lost and found property is immediately handed over to the security.

  1. Completed elementary education
  2. 2-3 years experience as housekeeper
  3. Strong Physical ability and stamina to perform tasks well
  4. Hospital experience a definite plus
  5. Basic Medical Housekeeping Certificate (JCAHO preferred)
  6. Strong Physical ability and stamina to perform tasks well
  7. Ability to communicate easily with different nationalities and adequacy of written and spoken English
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You can also apply for a job vacancy on our Careers page on Linkedin

Please choose from the category below
Allied Health Professionals